You will love Helix if you:
- Want guided customization – It can be hard to choose a feel and firmness when selecting your own bed, but this brand makes it easier with their quiz, which is based on an algorithm that analyzes your sleep profile. By taking the guesswork out of bed shopping, Helix helps to better ensure a good fit for their customers.
- Are shopping for a hybrid – Both innersprings and foams offer advantages as a bed construction materials, and with this hybrid, you get a little of the best of both worlds. The springs provide airflow and bounce, while the foams conform to your shape to relieve pressure.
- Have a partner with different sleep preferences – Many couples do not share a body type or sleep preferences, and a bed with dual-sided firmness can help both partners get a better night’s rest with a feel that’s chosen specifically for their individual needs.
You might not like Helix if you:
- Prefer an all-foam bed – The bounce and airflow of innersprings offer many advantages and the individually pocketed coils will help reduce motion transfer, but the feel will have slightly more bounce than you might expect in an all-foam construction.
Helix Mattress Prices and Sizes
Helix offers a broad range of mattress models, and many are offered as either Standard or Luxe. The Luxe models are taller, have extra features, and cost more.
The dimensions of the Helix mattresses are similar across the product line except for the Helix Nightfall that is 12” tall. The Luxe mattresses are all 14” tall. Pricing is comparable across the mattress models with a slightly higher price tag for the Nightfall, Dual Extra, and Dual Balanced.
Aside from just the Dual Extra and Dual Balanced, Helix offers the ability to build a mattress with a different feel of each side. This dual construction comes with an additional cost of $195.
In the tables below, you can find the dimensions and prices for the Helix Dusk and Dusk Luxe mattresses.
Helix Dusk Standard
|Twin||39” x 75” x 10”||$525|
|Twin XL||39” x 80” x 10”||$625|
|Full||54” x 75” x 10”||$775|
|Queen||60” x 80” x 10”||$920|
|King||76” x 80” x 10”||$1,170|
|California King||72” x 84” x 10”||$1,170|
Helix Dusk Luxe
|Twin||39” x 75” x 14”||$870|
|Twin XL||39” x 80” x 14”||$1,120|
|Full||54” x 75” x 14”||$1,370|
|Queen||60” x 80” x 14”||$1,620|
|King||76” x 80” x 14”||$2,020|
|California King||72” x 84” x 14”||$2,020|
Both the Helix Dusk and Dusk Luxe mattress have a medium-firm feel between a 5 and 6 on the typical firmness scale.
Within the product line, Helix offers mattresses with a soft, medium, and firm feel as well as mattresses that have a different comfort level on each side.
You can select the mattress firmness that best suits you, or you can take the company’s online sleep quiz to help identify the model that is likely to be the best match.
The Helix mattresses are only sold through the company’s website and are not offered through any third-party retail channels.
Helix has one showroom, located in New York City, where you can see their mattresses in person. You can make an appointment to visit the showroom at https://helixsleep.com/pages/showroom.
The Helix mattresses are hybrids that use a combination of innerspring coils and foam layers to generate a specific feel. The materials used in the Helix mattresses are similar, but the exact thickness of each layer and the foam specifications can vary based on the model and your responses to the online sleep quiz.
To give an introduction to the Helix product line, we’ll describe the interior construction of the Helix Dusk and Dusk Luxe mattresses.
The cover of the Helix Dusk has two layers. The top is a stretchy material made of 100% polyester, and the bottom layer is jersey knit fabric.
The internal construction of the bed has four layers.
- The top layer is made with Helix Dynamic Foam, a latex-like polyfoam that has a density of 2.4 pounds per cubic foot (PCF).
- The second layer is transition polyfoam.
- The third layer is 6-8” of individually-wrapped innerspring coils with reinforced edges.
- The fourth layer is support polyfoam.
Helix Dusk Luxe
The cover of the Dusk Luxe is made with 100% polyester that is stuffed with a polyfoam pillowtop.
The interior of the mattress is made with five layers.
- The top layer is gel-infused memory foam with a density of 2.5 PCF.
- The second layer is 2” of Helix Dynamic Foam.
- The third layer is a transition polyfoam.
- The fourth layer is 8” of individually-wrapped innerspring coils with reinforced edges and zoned support.
- The fifth layer is support polyfoam.
Standard vs. Luxe
For the various models offered by Helix, there are several notable differences between the Standard and Luxe models.
- Quilted pillowtop: the Luxe has polyfoam woven into the cover, giving the mattress a more hotel-like pillowtop.
- Zoned coils: the innerspring layer in the Luxe products has a zoned design intended to provide extra responsiveness near the shoulders and hips.
- Height: the Luxe mattresses are 14” tall while the Standard models are 10” tall.
Helix offers free shipping within the United States, including to Hawaii and Alaska, via FedEx Ground. Helix Standard mattresses usually arrive within 3-7 business days after an order is placed while the Luxe mattresses should arrive within 6-10 business days.
Shipping is available to most provinces in Canada for an additional fee of $250.
Each Helix mattress is shipped as a bed-in-a-box. This means that the mattress is compressed within plastic packaging, sealed tightly, and then placed in a box for shipping. When you take the mattress out of its packaging, it will expand to reach its normal size in about 2 hours.
Helix does not provide any installation services. They do offer haul-away of an old mattress for $125 in many areas; however, it should be noted that this does not include removal of old box springs or bed frames.
Each Helix mattress comes with a 100-night sleep trial. The trial has a 30-day break-in period during which you must keep the mattress. After 30 days, you can return the mattress within the 100-day window for a full refund.
If you decide to return the mattress, the company will work with you to have it picked up for return at no cost to you.
The warranty is different for the Helix Standard and the Helix Luxe mattresses.
The Standard mattresses have a 10-year warranty. The Luxe mattresses have a 15-year warranty.
For both the Standard and Luxe mattresses, the warranty covers defects in manufacturing or materials. If there is a defect, the company will repair or replace the mattress.
If you wish to make a warranty claim, you will be responsible for transportation costs associated with sending your mattress to Helix. If your warranty claim is accepted, Helix will reimburse up to $100 of these costs.
Helix offers two options in three different firmness levels, as well as a bed for heavier folks and dual-sided mattresses. Our review will look at the Helix Dusk, which we think is likely to offer the most versatility.
- -Multiple firmness levels and mattress designs to choose from
- -Sleep Quiz to help identify the best mattress for you
- -Hybrid design brings benefits of both coils and foam
- -Full mattress specifications are not disclosed
- -Some foams have sub-optimal density
- -Higher price point for Luxe models
- -Required 30-day break-in period before mattress can be returned